Patient Engagement

A doctor checking on a patient's file in a desktop computer
By Adam Ang 07:11 pm July 06, 2023
The agency is working on several value-based healthcare initiatives to improve patient outcomes.  
Houston Methodist buildings
By Bill Siwicki 10:35 am July 06, 2023
Further, when using this nurse-facilitated technology in patients’ homes, the percentages of men and people of color were higher than national averages for ACP completion, the SVP of pop health and primary care reports.
By Bill Siwicki 11:02 am July 03, 2023
The behavioral health provider's virtual care visits now have higher satisfaction rates and offer an improved patient experience, its CIO says. Further, there's been a big reduction in technical support tickets and general staff burden.
Dr. Graham Gardner, CEO of Kyruus, and son Ketan
By Bill Siwicki 11:12 am June 29, 2023
A physician zeroes in on some strategies to offer better care to all – and makes the business case for provider organizations to tackle health equity.
Autumn Gertz of Boston Children’s Hospital discussing AI
By Bill Siwicki 10:32 am June 28, 2023
Clinicians at Outbreaks Near Me, an initiative of Boston Children’s Hospital, say that remarkable findings from their new research on artificial intelligence points to its growth potential in healthcare. They unpack more of the survey here.
Male pharmacist bends to review a boxed medication at a specialty pharmacy.
By Andrea Fox 09:41 am June 28, 2023
The Big Box retailer announced that by the end of this year it will add 10 more HIV-focused specialty pharmacies, bringing the total to 80 in-store locations across 11 states.
Geisinger CEO and president Dr. Jaewon Ryu
By Susan Morse 11:20 am June 23, 2023
 How being acquired by Kaiser affects Geisinger's autonomy, capital, health plan expansion and its ability to make healthcare easier.
Patty Hayward of Talkdesk on ChatGPT AI
By Bill Siwicki 10:59 am June 23, 2023
One of the contact center vendor's top executives explains how it's using generative AI with patients – and where employees must be cautious.
Florian Otto of Cedar
By Bill Siwicki 10:15 am June 21, 2023
But efforts to innovate the patient experience must be mindful of the healthcare workforce.
Kimberly O’Loughlin of Health Recovery Solutions on rural RPM
By Bill Siwicki 10:33 am June 20, 2023
For example, the Mayo Clinic has shown that 72.5% of remote patient monitoring patients comply with care plan tasks, including taking meds and monitoring vitals. Further, only 9.4% were readmitted within 30 days versus 20% of patients not using RPM.